Ordered in October and never received
"I ordered this faithfully until October 15, 2025. My order was never fulfilled. I was charged $170 for products I never received. I emailed 4 times to report this with no reply. I tried calling and got no answer. I saw a 75% off code and decided to try again. After entering the GET75 code, I was charged $170 AGAIN. I love the product but customer service is terrible. I am calling my bank tomorrow to stop payment on today’s order. Of course the total (not reflecting today’s discount ) didn’t show up until I pushed buy now. Love the product but I’ve been using Estée Lauder since October and will continue to unless APCHEM makes this right. I wanted to give zero stars but my review will not be shown unless I have one star. Ridiculous. Buyer Beware!!!!"
