Returns must be received at our warehouse in order to receive a refund.
Once we have received your items, please allow 7–10 business days for your refund to process. All refunds will be issued to the original payment method. We apologize for any inconvenience, but we cannot change the payment method for any refund.
Discounts used on the original purchase count toward the total value you may exchange. You will only be able to apply the total amount paid from the previous order toward the cost of the exchange item or store credit. Your exchange will not be complete unless the invoice is paid in full. Once paid in full, you will receive a new order confirmation for the exchange item and you may box up and return your original purchase.
Customer Service
For any inquiries, please contact info@apchembeauty.com. We will respond to you within 24-48 hours.